Shipping & Delivery Policy

Order Processing

  • Orders placed before 3:00 PM will be dispatched on the same working day.
  • Orders placed after 3:00 PM may be dispatched on the next working day.

Standard Delivery Time

Karachi

  • Orders within Karachi are typically delivered within 1โ€“2 working days after dispatch.

Nationwide

  • Orders across Pakistan are typically delivered within 3โ€“5 working days after dispatch.


Delivery Delays

  • Delivery timelines are estimates and may vary depending on the destination and courier operations.

  • Orders may experience delays during sales, promotional campaigns, public holidays, festive seasons, or other unforeseen circumstances.


Urgent Delivery

Karachi Same-Day Delivery

  • Same-day delivery within Karachi is available through Bykea or InDrive, subject to rider availability and service coverage.

Nationwide Urgent Delivery

  • Urgent nationwide orders can be dispatched through TCS Express Service, subject to service availability.


Urgent Delivery Charges

  • Customers requesting urgent delivery services are responsible for bearing the full delivery charges associated with the selected urgent shipping method.


Customer Responsibility

  • Customers must provide accurate shipping information, including their complete address and contact details.

  • TANGLUR will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.


Order Tracking

  • Tracking information will be shared once the order has been dispatched on mail and WhatsApp


Contact Us

For further assistance regarding exchanges, returns, or refunds, please contact us:

WhatsApp:ย 0333-0234412

Email:ย tanglur.pk@gmail.com

Our customer support team will be happy to assist you.\